My name is Alex Kroman

I’ve spent my career building and scaling high-performing teams at the intersection of product, engineering, and design. Over the years, I’ve had the privilege of driving transformational growth at companies like New Relic and LivePerson.

At New Relic, I played a key role in scaling the business from $5M to $800M in revenue and a successful IPO. I focused on expanding the product suite, ensuring technical scalability, and growing the team from 20 to over 700.

Most recently, as CPTO at LivePerson, I’ve led the charge in conversational A helping some of the world’s largest enterprises embrace the power of autonomous AI agents.

This is where I share lessons from the trenches—on building and scaling teams, driving innovation, and navigating the ever-evolving world of tech. If you’re interested in the intersection of product, engineering, and leadership, you’re in the right place.

You can find me on LinkedIn

Subscribe to Scaling Notes

Notes from a chief product & technology officer about scaling companies, leadership, and advancing your career.

People

CPTO at LivePerson and formerly SVP at New Relic